Timecards (New Experience) FAQ

The new Timecard experience is Wrapbook's redesigned timecard interface that offers a more intuitive, streamlined experience for managing timecards. It features improved organization, clearer navigation, and a familiar format that makes timecard management faster and easier.

• Ultimate batching flexibility: In the new timecard experience, batching is built into the workflow. Batches become your payroll batches, and you can create as many as you need, either upfront or as you go. Add timecards to existing batches, or create new batches on the fly, then review and manage timecards directly within those batches.

• Streamlined workflow: Everything you need on one page, no more clicking around

• Familiar format: We made the timecard similar to what’s used in the paper-world, making it easier to read, add, edit, and review all in one page

• Better visibility: Your timecard has what you need - approvals, notes, and worker info - all in one view

Some differences include:

• Daily totals now include DGA Unworked Holiday and Vacation pay (previously excluded)

• Notes from legacy timecards don't automatically migrate to the new view for historical timecards

• The visual indicator for blended overtime is less prominent (though calculations remain accurate)

• Batch names are for internal use and don't appear on invoices

Click here to see how to identify which version of the Timecards Experience you're using.

If you're receiving notifications that should be turned off (such as timecard submission notifications), check your notification settings in your profile.

A timecard can be approved directly on the timecard page and on the project’s Timecards dashboard when:

• Your project has an approval workflow, that allows you to review and approve timecards

• The timecard has been submitted

If changes are needed after a timecard has been approved, the worker can no longer edit it. A production administrator can make updates, but doing so will return the timecard to Draft, and you will need to resubmit it and restart the approval process.

The decline function works at the timecard level rather than for individual line items. If you need to address a single incorrect allowance, you can delete that specific allowance from the timecard and reach out to the worker directly, rather than declining the entire timecard.

Yes, you can delete timecards. The delete option is available in the Actions menu. Note that deleted timecards may briefly appear as Draft with $0.00 before fully clearing from the system.

For weekly workers who work less than their full weekly amount, you can use Wage adjustment tool with a negative amount to adjust the pay.

The location of Other Wages is in the lower section of the project worker’s timecard.

When a payroll scenario needs extra expertise, Wrapbook Paymasters calculate gross and you approve it in-app with full visibility.

When Wrapbook detects a job classification that cannot be calculated automatically, Wrapbook will prompt you to confirm that your Manual timecards approval workflow is set up. You may have already reviewed this with your Customer Success Manager.

Once you confirm the approval workflow is in place, the timecards will automatically route to a Paymaster for breakage.

Wrapbook Paymasters step in early to calculate gross when timecards are complex, then route the results back to you for a clear, in-app approval—so payroll stays fast, accurate, and predictable.

Wrapbook Paymasters are production payroll experts focused on getting it right. They apply deep industry knowledge to calculate accurately, follow compliance-first practices, and double-check details so your payroll stays correct and audit-ready.

TBD will show next to gross totals or hours worked until your Paymaster has calculated the breakage. When you get the timecards back from the paymaster, you should no longer see TBD for the gross total. That means that the paymaster is done their work!

Breakage (or breaking a timecard) is the work of taking what’s on a timecard and figuring out the actual gross pay.

In practice, it means doing the math and applying the rules so the timecard is priced correctly, like:

• Which time is straight time vs overtime (and double time, if applicable)

• Any required premiums or penalties based on the job classification or deal terms

After your Paymaster is done with a payroll batch, it will show up on  the project's Payroll batches dashboard.

When you see a TBD for gross totals or hours worked, it means that the timecard will need to go to your Paymaster to be calculated. When Paymaster calculations are finished, the TBDs will be replaced with real totals, and you continue with your timecard approval workflow.

If a worker raises a concern about their pay, review it with them. If you believe a correction may be needed, reach out to the Wrapbook Union Payroll team at unionpaymaster@wrapbook.com for assistance.

Yes! If a Wrapbook Paymaster is assigned to your project, you should already have a direct line of communication with them. You can bring any questions or concerns about the calculations directly to them.

If no specific Paymaster has been assigned, you can reach the Wrapbook Union Payroll team at unionpaymaster@wrapbook.com and someone will assist you.

When Paymaster calculations are required, the Paymaster will typically have a 48-hour turnaround target from the time the batch is submitted to the paymaster team.

That timing can shift depending on when it comes in, how big the batch is, and how complex the timecards are, so some batches may turn faster and others may take a bit longer.

This can happen if:

• One or more timecards in the batch haven't been fully approved yet

• There are validation issues that need to be addressed

• Filter settings are hiding items that still need attention

Try filtering by Needs review to see if any items are still pending. If everything truly appears approved but the batch still shows "Needs Review," contact support.

This is a known issue where the batch display status doesn't match its actual state. The workaround is to manage the batch through alternative views or contact support if you're unable to make changes.

This usually means there's still a required action or validation that hasn't been completed. Check that:

• All timecards in the batch are approved

• All required reviewers have completed their approvals

• There are no error flags on individual timecards

Once all timecards in a batch are approved and any issues are resolved, you should see a Submit for Review option. After submitting, the batch will go through final processing before you can finalize it.

Once a batch has been submitted for review and linked to a payroll, timecards cannot be removed from the batch. You would need to contact support for help cancelling the payroll run first to make changes.

Currently, custom batch names you create are for internal organization and aren't reflected on the final invoice. This is expected behavior.

The DGA calculator works the same way as before, automatically calculating rates, holiday pay, vacation pay, and other DGA-specific calculations.

In the new system, daily totals include DGA automatically-paid Unworked Holiday and Vacation pay. While this differs from the previous view, the total compensation is calculated correctly.

The system correctly calculates blended overtime, but the visual indicator that previously showed "Blended OT in effect" is not as prominent. The calculations are accurate even if the callout isn't as visible.

If you're seeing errors for DGA weekly rates asking you to fill in days the worker didn't work, this may be a validation issue specific to your setup. Reach out to support for assistance with DGA-specific configurations.

For non-union projects, you can add holiday payments through Other Wages in the Actions menu.

Allowances can be added:

• By workers through their timecard submission

• By admins on directly on the worker’s timecard

• By admins through the project’s Timecards dashboard (when you use this option, you can add allowances in bulk)

Work location updates on allowances may be limited once submitted. If you need to make corrections, contact support for assistance with editing location information.

If per diem payments have already been made for specific dates (especially after reversals), the system may block you from adding additional per diems for those same dates. This prevents duplicate payments.

The Wage Adjustment tool is available in the Actions menu in the top of the timecard.

Use wage adjustment with a negative amount:

1. Go to Actions menu

2. Select Add wage adjustment

3. Choose the appropriate work location (if multiple work locations are available)

4. Enter a negative amount to reduce the total

Currently, SAG Session Fees need to be added as Other Wages - Taxable. There isn't a dedicated Session Fee allowance type at this time.

The account number field is specifically designed for account codes from imported charts of accounts. If you need to add notes or memos, use the notes or description fields available elsewhere in the timecard.

The new experience features customizable view tabs that allow you to save and bookmark your own filter preferences. This replaces the previous filter tabs and gives you more flexibility in organizing your view.

Yes! You can group allowances together when reviewing submissions, making it easier to process multiple per diems or cell phone allowances at once.

The Create Batch option is only available for timecards that aren't already in a batch. If a timecard is already batched, you won't see this option. You can remove it from the current batch first if needed.

Yes! You can collapse the left navigation menu to create more horizontal space.

Invoice reports are still available. Navigate to the batch or payroll page where you'll find export and reporting options.

The Day Count display was adjusted in recent updates. While the information is still tracked in the system, the prominent display was has been removed. The data remains accurate for all calculations.

You can add or edit account coding directly on the timecard. Note that you'll need to save your changes for the coding to be applied.

Yes! You can download multiple timecards at once. Use the selection tools to choose the timecards you need, then access the export options. Note that downloads are currently limited to the timecards visible on your current page.

Export options including audit logs, CSV, and PDF downloads are available from the project’s Timecards dashboard and individual project worker timecard.

The Hire Location displays the location that was set when the worker was hired onto the project. If it's incorrect, you'll need to update the hire location in the worker's project profile. Note that the Work Location is what affects calculations and tax withholding.

The Hire Location comes from the worker's profile and may reflect their hire location rather than where they're currently working. The Work Location is what determines tax calculations and should reflect where the work is actually being performed.

Invoice-based payment workers can submit invoices using Other Wages:

1. The worker creates an Other Wages entry for their invoice amount

2. This creates a Draft submission

3. Production administrators can find and approve the submission from the project’s Payroll batches

The New Experience supports the following keyboard shortcut:

• Cmd+D (or Ctrl+D): Duplicate the current line to the next day

When using Cmd+D, make sure your cursor is positioned in the field you want to duplicate for the shortcut to work correctly.

• Build your batches first! Batched timecards can be churned through quickly using the shortcuts for  Option+← and Option+→ for previous and next timecards.

• Collapse the left navigation for more screen space when working on timecards

• Use the timecard tabs to save your most common filter combinations

• Leverage keyboard shortcuts like Cmd+D to speed up data entry