How to see your payment's status

You can see your most recent timecard and payment status on the project dashboard.

Access the project dashboard

To access the project dashboard:

  • In the left-side navigation, click All Projects

  • On your All Projects dashboard, find the project that you want to check payment status for and then click the View project button

  • On the project dashboard, you’ll see your most recent timecard and payment status

Payment statuses

The status of your payment is noted using one of the following labels:

Submitted / Not processed - Your timecard has been submitted, but your payment has not yet been processed by the production company

Approved / Not processed - Your timecard has been approved, but your payment has not yet been processed by the production company

Processing - Your payment is being processed. For more info contact your production administrators

Paid - For direct deposit, this means that your deposit has been sent. For paper checks, Paid means that your check is in the mail.