In the left-side navigation, click Clients
Find your client in the list and click the View button. A client must be fully onboarded before they can be paid through Wrapbook.
On your client's detail page, click the Payments tab
Client payment status
In the Payments tab, you'll see a list of payments made to your client along with each payment's Status, Project / Company, Requests (Timecard or Allowance/Expense), Issued date, and Net pay
The status of each timecard and payment is noted using the following labels:
Timecard submission and approval status
Submitted / Not processed - Your client’s timecard has been submitted, but payment has not yet been processed by the production company
Approved / Not processed - Your client’s timecard has been approved, but the payment has not yet been processed by the production company
Payment status
Processing — Your client's payment is currently being processed. For more information, contact the production administrators for the project your client is working on.
Completed — The payment has been issued.
Payment delivery
If your client is paid via checks mailed to your agency, the check may take up to 7 business days to arrive. If you don't receive your client's check after 7 business days, contact the Wrapbook Support Team.
If your client has opted to receive payments via direct deposit to their bank account, the direct deposit typically arrives within 1–3 business days from the issue date. If your client has not received their deposit, contact the Wrapbook Support Team.