During Form I-9 verification, a verifier may notice that the information completed by the employee in Section 1 is incorrect. In this case, verifiers can request that the employee make changes to their Section 1. Per USCIS regulations, it is acceptable for changes to be made to Section 1.
To request changes:
In the left-side navigation, click the dropdown menu
Select the project that you want to view worker Forms I-9 for
In the left-side navigation, click People
On the project’s People dashboard, click on the name of the worker whose Form I-9 you want to review
Scroll down until you see the row for Form I-9 and click the Sign button to open the worker’s Form I-9 page
On the worker’s Form I-9 page, click the Request Changes button
In the Request Changes popup, enter the Reasons for changes
Click the Send button
After you click the Send button, the worker will receive an email with the subject line Please resubmit your I-9 to get paid, from [email protected], and including your Reason for changes message.
Change requests are documented in the Log of Events on the worker’s Form I-9 page.