Modified Support Hours
Due to a company-wide event, Support will be available on a modified schedule from Sunday, September 15 through Friday, September 19. Although response times may be slightly delayed during this time, you can rest assured that the Support team is still here for you.
Sunday, September 14:
8am - 5pm PT (11am - 8pm ET)
Monday, September 15 - Friday, September 19:
Email & Phone Support: 8am - 3pm PT (11 am - 6pm ET)
Email Support Only: 3pm - 5pm PT (6pm - 8pm ET)
Wrapbook Help Center
The Wrapbook Help Center offers a comprehensive catalog of help articles and FAQ lists.
In the Help Center, you can search or browse the help articles, watch how-to videos, and check out featured resources.
Scout AI-powered assistant
Available 24/7 directly within your Wrapbook account, Scout is Wrapbook's AI-powered chat assistant designed to help you get answers quickly and efficiently.
Scout can assist with common questions about timecards, payments, project setup, and navigating Wrapbook's features.
When you need additional support or have complex inquiries, Scout makes it easy to escalate to our human support team for personalized assistance. Think of Scout as your first stop for fast, accurate help that keeps you moving forward with your production needs.
Support Request
If you have a Wrapbook account, you can get help from a live person by sending our team a support request. Live support is available between 8AM – 7PM Pacific Time, Monday – Friday, and 8AM - 5PM Sunday.
Email us at [email protected]
Phone
Contact us via our toll-free number 1-833-977-2665