---
title: "How to get help using Wrapbook"
slug: "how-to-get-help-using-wrapbook"
tags: ["chat", "chat with agent", "contact paymaster", "customer service", "payroll operations", "payroll ops"]
updated: 2026-07-07T15:24:04Z
published: 2026-07-07T15:24:04Z
canonical: "help.wrapbook.com/how-to-get-help-using-wrapbook"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.wrapbook.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to get help using Wrapbook

## Wrapbook Help Center

The *Wrapbook Help Center* offers a comprehensive catalog of help articles and FAQ lists.

In the *Help Center*, you can search or browse the help articles, watch how-to videos, and check out featured resources.

## Scout AI-powered assistant

Available 24/7 directly within your Wrapbook account, *Scout* is Wrapbook's AI-powered chat assistant designed to help you get answers quickly and efficiently.

Scout can assist with common questions about timecards, payments, project setup, and navigating Wrapbook's features.

When you need additional support or have complex inquiries, Scout makes it easy to escalate to our human support team for personalized assistance. Think of Scout as your first stop for fast, accurate help that keeps you moving forward with your production needs.

![Dashboard overview for Lady Gaga Documentary project with onboarding and timecard details.](https://cdn.us.document360.io/67f3ef76-1568-46b4-8047-4792fc3a99ce/Images/Documentation/image-1783437834360.png)

*To chat with Scout, click the Wrapbook icon in the bottom-right corner of any page while logged into your Wrapbook account*

![Chat interface displaying Wrapbook's AI assistant and user interaction instructions.](https://cdn.us.document360.io/67f3ef76-1568-46b4-8047-4792fc3a99ce/Images/Documentation/Screenshot 2025-11-10 at 3.28.53 PM 1.png)

*Screenshot of chat with Scout*

## Contact the Support Team

Our Customer Support Team is available between 8AM – 7PM Pacific Time, Monday – Friday.

- via email: support@wrapbook.com
- via toll-free phone: 1-833-977-2665