Wrapbook Help Center
The Wrapbook Help Center offers a comprehensive catalog of help articles and FAQ lists.
In the Help Center, you can search or browse the help articles, watch how-to videos, and check out featured resources.
Scout AI-powered assistant
Available 24/7 directly within your Wrapbook account, Scout is Wrapbook's AI-powered chat assistant designed to help you get answers quickly and efficiently.
Scout can assist with common questions about timecards, payments, project setup, and navigating Wrapbook's features.
When you need additional support or have complex inquiries, Scout makes it easy to escalate to our human support team for personalized assistance. Think of Scout as your first stop for fast, accurate help that keeps you moving forward with your production needs.
To chat with Scout, click the Wrapbook icon in the bottom-right corner of any page while logged into your Wrapbook account
Screenshot of chat with Scout
Contact the Support Team
Our Customer Support Team is available between 8AM – 7PM Pacific Time, Monday – Friday, and 8AM - 5PM Pacific Time, Sunday.
via email: support@wrapbook.com
via toll-free phone: 1-833-977-2665
2025 / 2026 Holiday Season Support Hours
As we enter the holiday season, please be aware of our adjusted support hours so you know exactly when we’ll be around to help.
Wednesday, December 24th (Christmas Eve)
Support available by phone and email, 8 a.m. – 5 p.m. PT
Thursday, December 25th (Christmas Day)
Wrapbook and banks are closed
Friday, December 26th
Support available by phone and email, 8 a.m. – 5 p.m. PT
Saturday December 27th - Sunday December 28th
Wrapbook is closed
Monday, December 29th - Wednesday, December 31st
Support available by phone and email, 8 a.m. – 5 p.m. PT
Thursday, January 1st (New Year's Day)
Wrapbook and banks are closed
Friday, January 2nd
Support available by phone and email, 8 a.m. – 5 p.m. PT
Saturday January 3rd - Sunday, January 4th
Wrapbook is closed
Monday January 5th
Wrapbook Support resumes regular business hours